Shipping Policy

Bull & Buffalo – Footwear & Leather Accessories

At Bull & Buffalo, we aim to deliver your orders quickly, safely, and reliably. Please read our shipping policy carefully to understand how we handle deliveries.

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1. Order Processing

• All confirmed orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next working day.

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2. Shipping Methods & Delivery Time

• Within Pakistan: Orders are usually delivered within 3–5 working days.

• International Orders (if applicable): Delivery times vary depending on destination (approx. 7–14 working days).

• Delivery timelines may be affected by unforeseen circumstances (e.g., courier delays, weather conditions, or public holidays).

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3. Shipping Charges

• Within Pakistan: Standard shipping charges apply and will be shown at checkout.

• International Orders: Charges are calculated based on weight, size, and destination. Customers are responsible for any customs duties or taxes.

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4. Order Tracking

• Once your order is shipped, you will receive a tracking number via SMS/Email/WhatsApp to track your shipment.

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5. Incorrect Address or Failed Delivery

• Please provide complete and accurate delivery information at the time of order.

• We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

• If delivery is unsuccessful and the parcel is returned to us, re-delivery charges may apply.

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6. Damaged or Lost Packages

• If your order arrives damaged, please contact us within 24 hours with photos of the product and packaging.

• In case of lost shipments, we will coordinate with the courier to resolve the issue.

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7. Contact Us

For shipping-related queries, please reach out to us at:

📧 Email: bullandbuffalo@gmail.com

📱 WhatsApp: 03314034088

📍 Address: bahria orchard lahore Block A